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What type of information does Creative Sofa collect?

Creative Sofa receives, collects and stores any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address, computer and connection information and purchase history.


We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page.


We also collect personally identifiable information including; name, email, communications, billing and payment details, comments, feedback, reviews, recommendations and a personal/business profile.

How does Creative Sofa collect information?

When you conduct a transaction or make an enquiry, as part of the process, we collect the personal information you give us such as your name, phone number, address and email address. Your personal information will be used for the specific reasons stated below only.

Why does Creative Sofa collect personal information?

We collect Non-personal and Personal Information for the following purposes:

  1. To provide and operate our services. For instance, we need to collect detailed information about you and your company to provide graphic design that aligns with your company ethics and personality and is targetted towards your customer base. We collect details such as billing information and name and address for the delivery of print and promotional products that you have ordered.

  2. To provide customer assistance and support.

  3. To be able to contact our Visitors and Clients with general or personalized service-related notices. If you have opted-in to our email newsletter we may also send very occasional promotional messages.

  4. To create aggregated statistical data to improve our services.

  5. To comply with any applicable laws and regulations.

How does Creative Sofa store, use, share and disclose client and website visitors' personal information?

This website is hosted on the platform. provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. Data may also be stored electronically by Creative Sofa’s database on a secure server.

Any direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Specific client information such as Name, Address, Email Address and Phone Numbers may be shared with printers and manufacturers in order to supply and deliver printed products and branded merchandise. Our printers are located in the UK. Promotional merchandise manufacturers are located worldwide.

How does Creative Sofa communicate with website visitors?

We may contact you to notify you regarding your account, to troubleshoot problems or resolve an issue, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail. You may opt-out at any time by emailing

How does Creative Sofa use cookies and other tracking tools?

This website uses Cookies which are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.


Cookies are used for many important reasons, such as:

* To provide a great experience for visitors and customers.
* To identify registered members to this site.
* To monitor and analyze the performance, operation and effectiveness of this site.
* To ensure this site is secure and safe to use.

You can find out more information about Cookies here:

All About Cookies.

The following links explain how to access cookie settings in various browsers:
* Cookie settings in Firefox
* Cookie settings in Internet Explorer
* Cookie settings in Google Chrome
* Cookie settings in Safari (OS X)
* Cookie settings in Safari (iOS)
* Cookie settings in Android

Types of Cookies
In general, the cookies which are initially placed on this Wix website may be categorized as essential cookies. Take a look at this table to see which cookies are placed on Wix sites.

Google Analytics

This website uses Google Analytics to track site visitors. To opt out of being tracked by Google Analytics across all websites, visit this link.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at

Privacy policy updates

Creative Sofa reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Last updated 11/2020.

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